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Privacy Policy

Privacy Policy

At Pin Stars, we are committed to protecting your privacy and ensuring a secure gaming environment. This Privacy Policy explains how we collect, store, and use your personal information when you interact with our platform, including the Pin Stars App. By using our services, you agree to the terms outlined in this policy.

What Data We Collect

We collect and process the following types of personal information:

  • Account Registration Data – Name, email, date of birth, and contact details.
  • Transaction Information – Deposits, withdrawals, and gaming activity.
  • Technical Data – Device type, IP address, browser details, and app usage statistics.
  • Communication History – Messages with customer support, emails, and feedback.
  • Responsible Gaming Data – Self-exclusion settings and gambling behavior analysis.

How We Use Your Information

Your data is processed for the following purposes:

  • Account Management – Verifying identity, processing payments, and securing user accounts.
  • Fraud Prevention & Security – Detecting suspicious activity and ensuring fair play.
  • Service Improvement – Enhancing platform functionality based on user interactions.
  • Regulatory Compliance – Meeting legal requirements, including AML (Anti-Money Laundering) and KYC (Know Your Customer) obligations.
  • Marketing & Promotions – Sending updates and personalized offers (subject to user consent).

Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience and personalize content.
  • Remember login details for smoother access.
  • Analyze site traffic and enhance functionality.
    You can manage cookie preferences in your browser settings. Blocking cookies may impact platform performance.

Data Protection & Security Measures

Pin Stars employs advanced encryption, secure payment processing, and fraud detection systems to safeguard user data. We comply with all relevant data protection laws and industry best practices.

Your Rights & Choices

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Restrict or object to data processing.
  • Withdraw consent for marketing communications.
  • Request data portability where applicable.
    To exercise these rights, contact our support team.

Data Sharing & Third Parties

We do not sell personal data. However, we may share information with:

  • Regulatory authorities when required by law.
  • Payment providers and security partners for transaction processing and fraud prevention.
  • Marketing partners (only if you have opted into promotional content).

International Data Transfers

As a global platform, some data may be processed outside your home country. We ensure that all transfers comply with applicable data protection regulations.

Data Retention Policy

We retain personal data as long as necessary to comply with legal and regulatory obligations. After that period, data is securely deleted unless required for legitimate business purposes.

Policy Updates

We may update this Privacy Policy periodically to reflect regulatory changes or improvements to our security practices. The latest version will always be available on our website.